How is my data backed up?
Your preferences, traffic history and monitored devices are saved locally in the app's container on your Mac. AetherUnifi does not use iCloud sync.
Support and Assistance
AetherUnifi
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Need help or assistance?
Welcome to the AetherUnifi support page. If you're experiencing a technical issue, have a question about using the app, or would like to suggest an improvement, we're here to help.
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Support
Frequently Asked Questions (FAQ)
How do I find my configuration on a new Mac?
Since AetherUnifi does not sync its data via iCloud, simply reinstall the app on your new Mac and reconfigure the connection to your UniFi controller along with the devices to monitor.
How do I delete all my data?
Remove the app and its container from your Mac, then delete the AetherUnifi entry from macOS Keychain to erase the stored API key.
Does AetherUnifi need an internet connection?
AetherUnifi needs to be able to reach your UniFi controller on your local network. No external internet connection is required if your controller is reachable on the local network.
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Report a bug or request a feature
If the FAQ doesn't answer your question, you can contact the development team directly. To help us resolve your issue as quickly as possible, please include in your message:
- macOS versione.g. macOS Sequoia 15.1
- UniFi console modele.g. UDM Pro, Cloud Key Gen2
- AetherUnifi versionthe installed version
- Issue descriptiondetailed, with a screenshot if possible. Never send your API key.
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Contact us
- Support emailsupport@rapinology.com
- Average response timesince this app is free, we do our best to respond as quickly as possible, though without commitment. We aim to answer all requests within 24 to 48 business hours.